TERMS OF SERVICE

GENERAL INFORMATION

Welcome to Nuvora! The terms “we”, “us” and “our” refer to Nuvora. Nuvora operates this store and website, including all information, content, features, tools, products and related services to provide you, the customer, with a curated shopping experience (the “Services”). Nuvorauses Shopify technology, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referred to in this document (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranties, disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the legal age of majority in your place of residence and have given us your consent to allow any of your minor dependants to use the Services on devices that you own, purchase or administer.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide to our store is accurate, current and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to ensure that our products and services are displayed accurately in our online store. However, please note that product colours or appearance may differ from how they appear on your screen depending on the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will exactly meet your expectations or be identical to how it is displayed or presented in our online store.

All product descriptions may be changed at any time without prior notice. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any products we offer to any person, geographical region or jurisdiction, where applicable.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Nuvorareserves the right to accept or reject your order for any reason permitted by applicable law. Your order will not be considered accepted until Nuvoraconfirms that it has accepted it.

We must receive and process your payment before accepting your order. You should carefully review your order before completing your purchase, as Nuvoramay be unable to process a cancellation request after an order has been accepted or processed.

If we do not accept, modify or cancel an order, we will attempt to notify you by contacting you using the email address, billing address or telephone number you provided when the order was placed.

You may return or exchange your purchase only in accordance with our Returns Policy.

You represent and warrant that your purchase is for your personal or household use and not for resale or commercial export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in the order confirmation sent to you by email.

Published prices may or may not include taxes, shipping, handling, customs duties or import charges, as indicated during the checkout process.

Prices published in our online store may differ from prices offered by third parties. We may offer promotions through the Services that may be subject to specific terms and conditions.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store. You agree to promptly update any information necessary for us to complete your transaction and contact you when necessary.

You represent and warrant that the payment information you provide is true, accurate and complete, that you are duly authorised to use the selected payment method, and that you will pay the applicable charges at the published prices, including applicable costs and taxes, where applicable.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times provided are estimates and may vary. We will not be responsible for delays caused by the carrier, customs procedures or circumstances beyond our reasonable control.

Information relating to shipping and delivery will be provided during the checkout process where applicable.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including, without limitation, all trademarks, text, images, graphics, product reviews, videos, audio and the design, selection and arrangement thereof, are owned by Nuvora, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for your personal and non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided in these Terms, nothing contained herein grants you any licence or other rights in or to any patent, trademark, copyright or other intellectual property of Nuvora, Shopify or any third party.

The names, logos, product and service names, designs and slogans of MemoryGlow are owned by Nuvoraor their respective owners, where applicable. You must not use such marks without the appropriate prior permission.

The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the Services that we do not directly monitor or control.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement.

Any use you make of optional tools offered through the site is entirely at your own risk, and you should ensure that you are familiar with and accept the terms under which such tools are provided by the relevant third parties.

We may also, in the future, offer new features through the Services, including the launch of new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.

If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We will not be responsible for any damage or loss relating to your access to third-party websites or to the purchase or use of any product, service, resource or content available on third-party websites.

Claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Nuvora uses Shopify technology, which enables us to provide you with the Services. However, any sale or purchase you make through our store is made directly with MemoryGlow.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Nuvora , including any injury, damage or loss resulting from the purchase of products and services.

You expressly release Shopify and its affiliates from any claims, damages and liabilities arising from or relating to your purchase and transaction with MemoryGlow, to the extent permitted by applicable law.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be found in our store.

Certain personal information may also be subject to Shopify’s Privacy Policy, which can be found here:

https://www.shopify.com/legal/privacy/app-users

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve our Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries different from your own, for the purpose of providing you with the Services.

SECTION 11 – COMMENTS

If you submit, upload, post, email or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans or other content (collectively referred to as “comments”), you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display such comments in any medium for purposes related to providing, evaluating, improving and promoting the Services, to the extent permitted by applicable law.

You also represent and warrant that you own or have all necessary rights to any comments you submit and that such comments do not infringe the rights of any third party.

We are under no obligation to maintain comments in confidence, pay compensation for them or respond to them.

We may, but are not obligated to, monitor, edit or remove comments that we determine to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise infringe the intellectual property rights of any party or these Terms of Service.

You are solely responsible for the comments you make and their accuracy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, where applicable and in accordance with applicable law.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any applicable regulation, rule or law;

(c) to infringe our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, intimidate or discriminate against any person;

(e) to transmit false or misleading information;

(f) to transmit or procure the sending of any unsolicited advertising or promotional material;

(g) to impersonate or attempt to impersonate any other person or entity;

(h) to introduce viruses, malware or other malicious code;

(i) to interfere with the operation or security of the Services;

(j) to use automated systems, scraping or other tools intended to extract information from the Services without authorisation.

We reserve the right to suspend, disable or terminate access to the Services where we reasonably determine that these Terms have been breached.

SECTION 14 – AGENTS

This section applies if you use, allow, enable or cause an Agent to be implemented to access, use or interact with any Service.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity.

No Agent may access, use or interact with the Services if doing so breaches these Terms or if we have requested that such Agent refrain from accessing, using or interacting with the Services.

We may limit the access, use and interaction of any Agent with the Services, including through technical measures.

SECTION 15 – TERMINATION

We may suspend or terminate your access to the Services where appropriate and in accordance with applicable law.

You will remain responsible for all amounts owed up to the date of termination.

Any provisions that, by their nature, should continue to apply after termination shall remain in effect.